Viatouch--Privacy

OUR PRIVACY COMMITMENT
VIATOUCH COMPANIES

The Viatouch Companies value the relationship we have with our customers and are committed to responsible information handling practices.

If you provide information to the Viatouch web sites, this information may be combined or shared between current or future Viatouch Company. entities and subsidiaries.

The Viatouch Companies follow these privacy principles in our conduct in the collection, use, release and security of customer information both online and offline:
Providing you NOTICE of our information practices.
Giving you CHOICES about how your data will be used.
Providing you the opportunity to UPDATE or CORRECT your personal information.
Using information SECURITY safeguards.
Limiting the SHARING of your information.
Committing to COMPLYING with applicable privacy requirements.
Providing you with means to CONTACT US about privacy-related issues.

The following Privacy Policy describes the information and privacy practices for the Viatouch Companies and Viatouch.com (the “Viatouch web site”). You may read the privacy policies by visiting our web site, by e-mailing privacymanager@viatouch.com or calling 1-606-836-1971..

This Privacy Policy does not apply to other web sites that may be accessible through the Viatouch sites. Our sites contain links to other sites operated by third parties, including but not limited to third party sites that may display the Viatouch trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect and use information about you.

To assist you with reading through our Privacy Policy, we have provided answers to questions that you may find most important:

What information does Viatouch COLLECT and how is the information USED?
Do Viatouch web sites use COOKIES or OTHER TECHNOLOGIES to collect information?
Does Viatouch SHARE the information I’ve provided?
Do I have CHOICES regarding how my information is used?
How can I UPDATE or CHANGE my information?
How does Viatouch SECURE my personal information?
Does Viatouch collect information from CHILDREN?
Whom can I CONTACT if I have questions or concerns?
Will this Privacy Policy CHANGE?

WHAT INFORMATION DOES VIATOUCH COLLECT AND HOW IS THE INFORMATION USED?

What information we collect

We collect personal information such as your contact information (name, e-mail address), your children's information(name, e-mail address, social security #, student ID #).

When we collect information

While shopping or taking advantage of services available at Viatouch businesses or visiting our web sites, we may ask that you provide certain information about yourself. For example, we request personal information when you set up an account online, purchase products or services, join a frequent buyer program, participate in a sweepstakes, promotion or survey, contact Viatouch with a question or concern, apply for employment with Viatouch, or participate in other activities.

How the information is used

We use the information you provide in order to 1) fulfill requests for products, services or information, 2) administer shopping or reward club accounts, 3) provide customer services, 4) administer contests or promotions, 5) offer new products and services, 6) measure and improve the effectiveness of our seb sites, our marketing endeavors or our services and offers, 7) tailor our online offerings to your preferences, and 8) other business purposes.

DO VIATOUCH WEB SITES USE COOKIES OR OTHER TECHNOLOGIES TO COLLECT INFORMATION?

If you log in to the Viatouch site, Viatouch may use cookies at times to track your movement from area to area within our site. This is necessary to ensure login continuity as you move from page to page within the site.

DOES VIATOUCH SHARE THE INFORMATION I’VE PROVIDED?

The Viatouch Companies are affiliated entities and wholly owned subsidiaries of Viatouch. As such, any information you may provide to us either online or offline may be combined or shared between current or future Viatouch entities and subsidiaries.

From time to time, we may be required to provide personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves.

HOW CAN I UPDATE OR CHANGE MY INFORMATION?

Viatouch wants your information and preferences to be accurate and complete. We provide several different methods for you to update or change the information you give us.

To update or change your information:

1) If you’ve created an account on Viatouch.com, you can update your information after logging into your account.

2) Send a request to privacymanager@viatouch.com

3) Send a request to:
Viatouch,
Attn: Privacy Manager
PO Box 22624
Houston, TX 77227

4) Call 1-606-836-1971

HOW DOES VIATOUCH SECURE MY PERSONAL INFORMATION?

When online, we have security measures in place to protect against the loss, misuse, unauthorized access and alteration of the information under our control.

Safe Shopping Policy
Because your credit card security is a high priority, we have taken numerous steps to ensure that your payment information is processed confidentially, accurately and securely. The Viatouch web site uses encryption technology, such as Secure Sockets Layer (SSL), to protect your credit card information during data transport. SSL encrypts ordering information such as your name, address, and credit card number.

Choosing a Personal Password
When you create an online account on the Viatouch web site, you need to select a personal password that you will remember. It must be at least 6 characters. To maximize your level of protection, you should choose a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your passwords or any account information.

Although we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, we take reasonable precautions to prevent such occurrences. Viatouch cannot ensure or warrant the security of any information you transmit to us by e-mail and you do so at your own risk.

DOES VIATOUCH COLLECT INFORMATION FROM CHILDREN?

We are committed to protecting the privacy of children. We will not knowingly or intentionally collect personal information online from children under the age of 17.

WHOM CAN I CONTACT IF I HAVE QUESTIONS OR CONCERNS?

Please contact our Privacy Manager to report any known or suspected privacy or security breaches or to submit privacy-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways:

1. Regular Mail:
Viatouch, Attn: Privacy Manager
P.O. Box 22624 Houston, TX 77227

2. E-mail: PrivacyManager@Viatouch.com

3. Phone: 1-606-836-1971

WILL THIS PRIVACY POLICY CHANGE?

Because our web sites will continue to implement new technologies and improve the services and features we provide, this policy is subject to change. If there are changes or additions to this Privacy Policy, we will post those changes here or in other formats we deem acceptable, so that you will always know what information we collect online or offline, how we use it and what choices you have. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a different manner, we will give you the choice to opt-out of having your information used or shared in that new manner.

Last revision date: August 8, 2003
If you have questions about our Privacy Policy, e-mail our Privacy Manager at PrivacyManager@viatouch.com.

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